SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aldere.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aldere.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this tripod head for several months now, primarily for landscape photography, and it's been nothing short of exceptional. Its robust aluminum construction strikes the perfect balance between durability and lightweight design, making it an ideal companion for my outdoor adventures. The stability it provides, thanks to the geared mechanism, allows for precise adjustments and smooth panning, essential for capturing the dynamic beauty of nature. The quick release plate is another feature that I've come to appreciate, enabling me to switch between cameras effortlessly. Overall, this tripod head has significantly enhanced my photographic experience, providing reliability and flexibility in various shooting conditions.
As a professional photographer specializing in portrait and wedding photography, finding the right tripod head that offers both stability and flexibility is crucial. This model has exceeded my expectations with its sturdy yet lightweight aluminum build, allowing for easy transportation between locations. The fine adjustment capabilities are perfect for achieving the exact framing I need, while the quick release plate makes it convenient to switch between different cameras and lenses quickly. Its user-friendly design has streamlined my workflow, making it easier to focus on capturing those once-in-a-lifetime moments.
In my field of architectural photography, precision and stability are paramount. This tripod head has proven to be a reliable tool in achieving both. The ability to make minute adjustments easily is invaluable when capturing the intricate details of buildings and structures. The enhanced stability ensures that every shot is sharp and well-composed, regardless of the shooting angle. The universal compatibility with various camera types has also been a significant advantage, allowing me to use it with my entire range of equipment seamlessly.👍
Its user-friendly design has made a significant difference in my shooting experience. The controls are intuitive and easy to master, which has made my photography sessions much more productive.
Quick mount feature is a lifesaver🌟 📷
I'm thrilled with the robust aluminum construction of this tripod head. It's surprisingly lightweight yet incredibly durable. Perfect for my outdoor shoots!
Purchasing this was a great decision for my real estate photo shoots. It's flawless after getting used to the control knobs.
Enhances photographic work with its smooth operation and sturdy build quality.
As an amateur photographer keen on night sky and celestial photography, I needed a tripod head that could offer exceptional stability and precise control. This tripod head has met all my requirements and more. Its robust construction ensures that it can withstand the rigors of night-time outdoor photography, while the fine-tuning capability allows for accurate tracking of celestial bodies. The quick release plate has been a boon for quickly setting up and adjusting my camera in the dark, enhancing my overall experience and satisfaction with my astrophotography pursuits.
I’ve been using this for my photography business, and it’s beautifully made, sturdy, and easy to set up. It’s an excellent value for the quality and design.
Absolutely love the lightweight yet sturdy build
Effortless camera swapping, love it
Initially, it felt top-heavy on my small rig tripod, but it performs much better on the camera. The balance is much improved.
Quick release plate is a game-changer, offering fast and secure camera changes.
For video production, the smoothness of the tripod head’s movements has been invaluable. It provides the stability needed for panning and tilting shots, adding a professional quality to my videos. The quick release plate and user-friendly design make it easy to manage during complex shoots, ensuring a seamless production process.
🏆 Top-notch quality, highly durable!
Took a little time to get familiar with the controls, but now it’s seamless. Once set, it remains firmly in place.
The enhanced stability feature is a game-changer for me. The geared mechanism allows for such fine adjustments, making my precision photography much easier.
User-friendly, makes shooting a breeze
In the fast-paced world of fashion photography, this tripod head has been a reliable tool for creating dynamic and striking images. Its ability to make quick and precise adjustments helps me capture the perfect pose and expression.
Its precision and accuracy for fine movements are unmatched, making it a superior device for alignment.
So durable and reliable!👍
Wow! I was impressed with its universal compatibility; it fits all my camera bodies with ease. This versatility has simplified my workflow and allowed me to switch between cameras without any hassle.
My experience with this tripod head in macro photography has been outstanding. The fine adjustment capabilities allow me to get the perfect focus on tiny subjects, capturing details that are invisible to the naked eye. Its robust construction and ease of use have made it my go-to equipment for all my macro photography sessions.
Exceptional stability and control, making it a favorite for long exposure night shots.
I found the tripod head very sturdy and perfect for celestial photography. The quick release feature is excellent for fast reframing of shots.
This tripod head is a game-changer for portrait sessions.
The tripod head is a marvel of engineering; robust yet lightweight, making it perfect for my travel photography. Its precision adjustments are a boon for capturing stunning landscapes.
I recently ventured into the world of wildlife photography and quickly realized the importance of having a sturdy and precise tripod head. This model has been a fantastic addition to my gear, with its robust construction and geared mechanism providing the stability and precision needed to capture wildlife in action. The quick release plate is incredibly convenient for fast camera changes, a common necessity in wildlife photography. Its lightweight design has also made it easier to carry my equipment on long treks in search of the perfect shot.
Its lightweight design doesn’t sacrifice strength, providing ease and assurance on the go.
Lightweight and strong
For sports photography, where speed and precision are key, this tripod head has been a game-changer. The quick release plate enables rapid camera changes, crucial for capturing fast-moving action. The robust aluminum construction can withstand the dynamic and sometimes rough nature of sports events, ensuring the tripod head remains a reliable tool in various conditions.
The universal compatibility of this tripod head has simplified my workflow. It’s a reliable, user-friendly tool that enhances the quality of my architectural photography.
Durable construction and user-friendly design make it a top choice for professionals.
Precision at its best, worth every penny✨
During my travel photography expeditions, this tripod head has proven to be an indispensable companion. Its lightweight yet sturdy construction makes it ideal for carrying on long treks. The stability it provides helps capture stunning landscapes and cityscapes with precision and clarity, making my travel photos stand out.
Smooth movement for video shoots
The quick release plate feature is fantastic. It makes mounting and unmounting my camera so quick and easy, saving me precious time during shoots.
Shooting the eclipse with this was a breeze. The fine adjustment capability is something I couldn’t achieve with my ball heads.
The fine-tuning capability of this tripod head is unmatched. It allows for precise adjustments, making it ideal for macro photography where every detail counts.
Having experimented with various tripod heads for my architectural photography, I found this one to be superior in terms of stability and control. The fine adjustments allow me to capture the perfect angle and composition for my shots. Its robust build and easy-to-use design have made it my go-to equipment for all my projects. It’s been a reliable tool that has improved the quality of my work significantly.
Superb tripod head with smooth adjustments; perfect for precision work in landscape photography.
Robust and reliable, a great buy
Versatile compatibility with different cameras, a must-have for multi-gear shoots.
I specialize in landscape photography, and this tripod head has enhanced my ability to capture the grandeur of nature. The enhanced stability ensures that even in windy conditions, my shots remain sharp and clear. The universal compatibility means I can use it with my range of cameras, making it a versatile tool in my kit. Its user-friendly design and the ability to make fine adjustments have allowed me to capture breathtaking landscapes with ease and precision.
The aluminum construction of this tripod head makes it lightweight and perfect for my travel photography. It's so easy to carry around, and its durability ensures it can handle the rigors of travel.
💪 Strong and steady, ideal for photography!
The durability and smooth adjustment features make this tripod head a standout. It’s significantly improved the quality and efficiency of my landscape photography.
For studio work, this tripod head is unmatched. Its sturdy construction and precise adjustments make it a dependable asset for professional shoots.
Robust yet lightweight, ideal for travel photographers who need reliability and versatility.😍
Great for rugged outdoor use!
In the world of studio photography, every detail matters, and this tripod head has proven to be an invaluable asset. Its geared mechanism facilitates micro-adjustments that are essential for getting the perfect angle and composition. The quick release plate is a time-saver, allowing me to switch between different camera setups swiftly. Its durability and ease of use have made it a staple in my studio setup, contributing significantly to the efficiency and quality of my work.
The geared mechanism of this tripod head provides unparalleled stability, making it essential for capturing those long-exposure shots. Its ability to make minute adjustments easily has greatly enhanced the sharpness and clarity of my photos.
Perfect for capturing dynamic action shots with its reliable and precise adjustments.
Quick setup, saves so much time!
The quick release plate is a standout feature for me. It allows for quick transitions between shots, which is crucial during dynamic shooting scenarios. This efficiency has made my work much easier and enjoyable.
Perfectly stable and easy to adjust!🌟
This tripod head’s robust aluminum build and precise control mechanism have been excellent for my wildlife photography, ensuring steady and clear shots in various environments.
The user-friendly design is a standout. It's so easy to operate, making my photography sessions smooth and hassle-free.
I’m an amateur astronomer and photographer. So the stability and precision this tripod head offers are phenomenal. It’s perfect for celestial photography, where minute adjustments are needed to track stars and planets. The smooth mechanism and durable construction mean I can set up for long observation sessions without worrying about equipment failure.
Superb precision, highly recommend!
Its quick release plate is incredibly convenient, making camera switches seamless and fast. This tripod head is an essential tool for my event photography.
Offers fine-tuning precision, essential for detailed macro photography shots.
Perfect for precision shots!📸
I've used many tripod heads, but this one stands out for its enhanced stability and smooth adjustments. It’s perfect for capturing dynamic scenes without worry. The universal compatibility means I can use it with all my cameras, which is a huge plus. The durability and build quality are evident from the first use, and it has held up brilliantly against the demands of frequent use. I’m thoroughly impressed with its performance and ease of use.
The geared mechanism of this tripod head provides exceptional stability, perfect for long exposure shots. It's transformed my night photography sessions.
Love the universal compatibility! It fits all my DSLRs, which makes it a versatile piece in my photography kit.